We ship our orders using Hong Kong Post. This means that when Hong Kong Post collect the shipments from us here in the HK, they are then taken down to Hong Kong Air Mail Center to be sorted and passed on to the destination country's postal service. When tracking your order, you are able to do it through the Hong Kong Post website or your domestic Postal services website. The links to which can be found below but if your country is not listed then this means that your country does not accommodate the 'Tracked & Signed' service. Your country will accept Hong Kong Post's 'International Signed' service which is not trackable until the package has been signed for.
Tracking your order on the Hong Kong website, please follow this link - Hong Kong Post